A traditional enterprise AI rollout
10,000-person firm. Rolls out Microsoft Copilot. Every employee uses AI more. Hours saved per employee - real. Margin impact at the firm level - invisible. Because all the saved time goes into more meetings, more status decks, more cross-team alignment.
The architecture is the meeting-and-memo org with AI bolted on. The tax keeps absorbing the gains. The executive team blames adoption, then training, then the vendor. The real issue is structural.